Originally Posted by desertgrandma
Welcome to MobileRead, Steve.
Thanks. I hope so, I would hate to have to send it off for repair after just receiving it.
I was able to reboot it again and tried connecting it to an xp laptop. It was detected and I installed the sony software, but when I open it I get the error "Operation failed due to an error". The reader is reacting and saying "Do not disconnect" while the software is open though. So maybe all isn't lost.