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Old 01-05-2010, 11:36 AM   #5
scgf
Connoisseur
scgf doesn't litterscgf doesn't litter
 
Posts: 76
Karma: 194
Join Date: Aug 2008
Device: Amazon Kindle 3, iPad, iPhone 4, iPod Touch (UK)
Hi di0gene.

I just emailed Bookeen again, stating that under EU consumer legislation they are required to provide support. I have given them until Friday to acknowledge my support request, at the very least. If they are not forthcoming I will contact the relevant EU authorities. In my case they are technically the manufacturer and the retailer so they and they alone must offer an appropriate level of support.

I am copying this post to the thread I started in MobileRead Forums > E-Book Devices > Bookeen Cybook. Please respond there.

MODS, Please close this thread. Cheers.

Last edited by scgf; 01-05-2010 at 11:43 AM.
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