Screen Frozen - Please help
Hi, Yesterday I tried to connect my Reader to my PC and the screen froze on the "USB Connected" page. I unplugged the USB cable but it's still on the same screen. I have also tried turning it off and using the soft reset button, but nothing happens. I can't do a hard reset b/c you need to turn the Reader off to do so and it won't turn off.
Because I received the Reader as a gift, I don't have a receipt. Sony will do a hard reset for me but will charge me $80 to do so.
Any suggestions on how I can fix this myself will be much appreciated.
Thank you in advance!