I am still hating the software. I've uninstalled and reinstalled. I've excluded on DEP, gave it free passage through my firewall. Still, when I connect the hardware, the software crashes. The software by itself functions fine, the store works, etc. I am lost. Not sure what else I can do to get this junk software working.
Has anyone backward engineered how to create groups manually? I can still drag content to the device via Explorer, and though tedious, if I could verify the main list and create my own groups of books this might be just fine. Editing XML files is simple if the schema was obvious.