Quote:
Originally Posted by sunebird
I have been mislead. I have a Sony Reader. My fault for not doing my research. I downloaded a sample from B&N and it opened up no problem on the Sony Reader. So I bought a book and tried opening and I got the DRM message on the Sony Reader. B&N should warn people before they check out that even though the book is epub, It will not work on the Sony Reader. B&N refuses to refund my money, nor take away the DRM. I have legally purchased this book, so I should have the right to read it on the device of my choice.
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Call your credit card company and dispute the charge. Tell them that B&N misrepresented a material fact about the product they sent you. The material fact is that by giving you a sample that worked on your Reader, they were representing that the product itself would work on your Reader.
If you are angry enough about it, follow it up with a letter to your state attorney general's consumer fraud division, copy to B&N & your credit card company.