Thread: Bookeen support
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Old 11-23-2009, 04:56 PM   #76
peterbbb
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Join Date: Jun 2008
Location: Llangollen, North Wales, UK
Device: Cybook Gen3 and now Kindle 3
I hope they sort the upgrade out soon...

But I don't like being kept so much in the dark. We really are in a world of simple communication and where Bookeen could make us feel like a special group just by keeping us more informed. What would be so wrong in them saying to us "We have had unexpected problems with ... Be assured we are working on the problem and we hope to get it sorted within a month"? If they could not then update us again. Why be so shallow and cowardly and tight lipped about the issues?
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