Having been around tech marketing folks - both sides of the table -
sometimes they actually have never seen or used the real product.
They just read their own marketing materials, and have no other experience or depth, which is why in some cases, since they have never used the product, they can't tell you how it will work with the Overdrive library...
A - they have never used the Nook
B - they have never used Adobe Digital Editions
C - they have never used a lending library like Overdrive
That sort of stuff would drive me nuts.....
when I was involved with those kinds of projects.