Originally Posted by emonti8384
Ahhhaa!!!!! I was about to throw my laptop across the room lol!!!! I was like, what am I doing wrong, why don't they want me to read???, lol. I borrowed 4 books, the first one I downloaded was an EPUB and it worked perfectly. The other 3 were PDF's, and when I tried to download them, I got "protected page" and couldn't read them on the reader, but could on ADE. I never even considered something like that happening, thanks!!
I just got off a chat with Sony support. It is a known issue and here is their response:
A Protected Page! error occurs on the Reader when opening a borrowed book that is in the ePub or PDF format.
This may happen when borrowed Adobe DRM-protected ePub and PDF eBooks exist on the Reader at the same time. Follow this procedure to correct this issue:
Delete all borrowed books from the Reader.
Verify that all borrowed books are in the same format (either ePub or PDF) before transferring them back to the Reader.
I did request a firmware update to correct the problem but won't hold my breath.