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Old 10-21-2009, 12:21 PM   #15
ibm632
Junior Member
ibm632 began at the beginning.
 
Posts: 1
Karma: 10
Join Date: Oct 2009
Device: none
Hi there ... me also got same problem ... but i think it worst because processtext never reply my email ....

What I got is reply from SWReg as email below

From: <ibm632@gmail.com>
Date: Mon, Oct 12, 2009 at 10:19 AM
Subject: Re: Order U336398801 - Where is my refund? (KMM22042534I11273L0KM)
To: ProcessText Group <processtext@processtext.com>


Hi There,

Just to know why I never get reply from ProcessText Group. Money already paid but got nothing.


Regret person
Ibm632
------Original Message------
From: SWREG Info
To: Ibrahim Hasan
To: ProcessText Group
Subject: Re: Order U336398801 - Where is my refund? (KMM22042534I11273L0KM)
Sent: Oct 11, 2009 6:36 AM

Dear Support,



Thank you for contacting SWREG.

Customer order ID: U336398801
Customer email contact:ibm632@gmail.com

This customer has requested a refund for their order due to the
following reason:

"Didn't get the product after a month , so where is my refund"

Please reply to the customer regarding their request for a refund and
copy us in the response so we show that the customer has been assisted.

We are copying the customer on this email and we thank you for your help
in this matter.



Sincerely,
Jayson G.
SWREG
Customer Service
Email ID: 12058607






Original Message Follows:
------------------------
didn't get the product after a month , so where is my refund



Sent from my BlackBerry® wireless device via Vodafone-Celcom Mobile.


can some one from processtext explain ...
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