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In your Digital Editions folder, there should be a folder named tasks. With ADE closed rename that folder to "tasks.bad", and then launch ADE. If ADE opens after that, but you still don't have the file after that, then close ADE (this will save the current state), relaunch ADE and then drag & drop the .acsm file on to ADE. It will redownload the file, and try to open it. If it gets stuck verifying the file again, then you should contact the store/library you got the file from and report the problem.
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