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Old 07-11-2009, 01:35 PM   #5
wild_Willie2
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wild_Willie2 began at the beginning.
 
Posts: 125
Karma: 24
Join Date: Jan 2009
Device: prs 505
Hi.

I had the same problem with the mentioned buttons including the arrow buttons.

It's caused by a break in the wires/connectors inside your casing. Nothing to do about that yourself as you simply can not reach in there.

If you still have warranty send it back to sony, if not look for a reader with a busted screen and exchange that casing with yours. I did the exchange and it works perfectly again.....
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