Welcome to MobileRead, Tom!
I am sorry you are having difficulties with your reader. Have you checked into the Sony 505 forum to see if anyone else has posted similar problems to the ones that you are experiencing? Because I don't know the exact steps that you've taken or any error messages, I don't think I can help you. You will need to be careful that you are only purchasing books from BoB that are in the Sony lrf format. If they are not, that could be part of the problem.
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