Originally Posted by Skydog
If deregistered devices do not "free-up" licenses, how is this affecting those with even one or two Kindles that have returned them multiple times (for various issues posted here)? From some of the posts I have read, there are more than a few that have exceeded the six device maximum in Kindles alone due to replacements.
Like I said, you have to call Amazon and they'll free up the licenses from the old devices. You have to do this book by book, though. Alternatively it can be quicker for them to just refund your money and let you buy the book again.