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Old 05-09-2009, 09:15 AM   #8
JSWolf
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Posts: 37,005
Karma: 18129756
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Sony Reader PRS-650, iPad, nook STR
Sony closed my wife's account so we could combine them with mine. Then we tried to register her computer to my account. Didn't work. So I called Sony and they sorted it right away.

The solution is to install Skype and then use that to call Amazon. Email support like that is not all that wonderful. This sort of case needs an actual phone call so you can talk to someone and explain the situation.
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