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Old 05-07-2009, 08:33 PM   #7
krazy4katz
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Posts: 190
Karma: 1044784
Join Date: Feb 2009
Device: Kindle 1 and Kindle 3 (KK)
i have found Amazon to be very understanding about formatting issues. I recently complained about a poorly formatted book (not as bad as the OP's though!). They immediately offered me a refund on the book, but I still wanted to keep the book. They let me keep it and gave me a credit towards future books while they contact the publisher to reformat my original purchase. They didn't have to do that, so I was very pleased.
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