We apologize for any inconvenience experienced from the purchase process. I want to let everyone know should this error happen to occur in the future SWREG has just recently launched a new SWREG customer service page
and a SWREG FAQ page
that will answer any questions and concerns. In addition, we also have a 24 hour customer service center for a very quick response. Please feel free to open the lines of communication through any of these channels and we’ll happily assist with any inquires to the best of our abilities. It will also be helpful to you if you have the original email address associated with your transaction to speed up the process.