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Hello,
A quick update, I just installed version 5.21 and am no longer having any problems at all.
I've tested it twice and both times Calibre came up and communicated with the phone just fine. I did notice that the the initial job that goes out to interrogate the phone lasted very long, approximately 90 seconds, but it all worked just fine.
Many many thanks for a wonderful product and such phenomenal support.
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