Originally Posted by sirbruce
No point in wasting your time and theirs with a support call if it's a temporary condition that will resolve itself.
I see it differently than you. I don't think he'd be wasting Customer's Support time by calling them. That is what they are there for. Fewer calls, fewer ways to be aware of customer issues, fewer reasons to keep some CS personnel in their jobs.
I would encourage a call or email by anyone who has concerns. If you can find the answer on your own, great but don't feel like you're bothering Amazon if you need or want to talk to them.