Originally Posted by horrormall
Hello. My name is Shane Staley and I'm owner and proprietor of Horror Mall. I was directed to this thread, so I thought I'd answer some questions here. Horror Mall is a sole proprietorship which just started to get into digital distribution. I run a Bram Stoker Award winning specialty press called Delirium Books as well.
As for concerns placed here about our policy being 'dumb' and other comments, all I have to say about this is that HM just started getting into this market and I plan on adding different content and formats. This is new and it will be evolving.
The digital access key is only for PDFs and you do not have to ever re-registered your file again. If you read the FAQs, you'd note that it stated you only had to log in to the file with a user name and password once every 365 days.
As for losing sales left and right, please understand that digital downloads are a very small fraction of the business done here.
But it'll grow and we'll evolve.
Welcome to MobileRead, Shane, and good for you for coming here and stating your side.
Looking forward to downloading some books.