Quote:
Originally Posted by Starhawk
So I'd sent CS an email, and they responded suggesting that a call would be better...so today two weeks later (or so), I finally make the time to call them, and tomorrow, as most of the experiences in that Amazon forum thread seem to suggest, I will have a new Kindle arriving tomorrow, hopefully squeak/creak free.
It was a totally painless CS call.
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Very cool! Great service still exists, I see......
