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Originally Posted by Deskisamess
Isn't it the app creators, Netflix et al, who upgrade their apps, which makes them no longer work in older devices? Did Samsung really kick users off of their own accord?
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Yes and no. Netflix upgrade the apps which changes the minimum spec. TV makers then either have to do firmware updates or abandon. Samsung chose to abandon, for tvs of a certain age
Sony are also notorious for abandoning their customers by deciding not to upgrade models which in some cases are quite new, hoping that the customer will upgrade to something even newer and not desert the brand. I think some blu ray players not getting essential keys for decrypting some new movies was a particularly bad case.
But, In some cases it may not be practical to upgrade the device. E.g. BBC mandated that everyone must get a BBC account and sign in to use BBC I player- that's probably impractical for some tvs, and for older streaming boxes.
Or netflix , Amazon video insisting on new security protocols that the primitive TV operating system is not capable of