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Old 07-28-2019, 10:58 PM   #4
fernandie
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fernandie began at the beginning.
 
Posts: 11
Karma: 10
Join Date: Feb 2018
Device: Lenovo Yoga Tab 3
I'm currently having this problem. I've worked through all the troubleshooting with Google support and they have no further options to try. I simply uninstalled the app and then tried to reinstall; I hadn't even factory reset. I can't push the app from the browser version of the Play Store because I get an error. When I try to install from the Play Store app on the device, it prompts for payment. I finally did do a factory reset in the hopes it would work, but I'm still being prompted for payment. It's the exact same account I've used on all my devices that I've run CC on. I'm able to install on other devices without being prompted for payment, so it's not an issue with my Google Play Store account.

How can I get it installed again? Is there a way I can manually install the app on my device? Or force an install?
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