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Old 03-03-2009, 10:16 PM   #1
Andybaby
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Posts: 1,279
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Join Date: Nov 2008
Location: New York
Device: PRS-700
Sony Ebook Library Problems? Come Here First

Many people come here with problems with the Sony Ebook Library software, and I've noticed the answer almost always is this.

Doing the Following seems to solve, Connection Issues, Sync Issues, and Crashing Issues.
(to help with Google Searches find their answer as this site ranks pretty high on google)
Ebook Library Crashing
Ebook Library Can't Connect
Ebook Library Can't Sync

Quote:
To help correct your issue with the eBooks software please follow the
below steps:

Go to Start>Control Panel and open Add/Remove programs. Find and
uninstall/remove "eBook Library by Sony".

Open My Computer.
Go to Tools>Folder Options.
Click View and select “Show hidden files and folders” and click ok

Please delete the following folders as listed below:

For XP
C:\Documents and Settings\All Users\Application Data\kinoma
C:\Documents and Settings\All Users\Application Data\Marlin
C:\Documents and Settings\%username%( i.e. you windows log in name)
\Local Settings\Application Data\kinoma
C:\Documents and Settings\your user name\Local Settings\Application
Data\Sony Corporation
C:\Program Files\Sony\eBook Library

For Vista

C:\ProgramData\kinoma
C:\ProgramData\Marlin
C:\Program Files\Sony\eBook Library
C:\Users\%username%\AppData\Local\Sony Corporation
C:\Users\%usernam%\AppData\Local\kinoma

After doing so, reinstall your Connect Reader software from:
http://ebooks.connect.com/downloadclient.html
Also If you are having Connection Issues, Or Charging Issues with your Reader, make sure you are using the USB cable that came with your reader, this seems to solve all these issues too.

Last edited by Andybaby; 03-03-2009 at 10:19 PM.
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