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i have the same probs like you have!
First i installed the vers. 2.5 - "unable to access eBook store - please check your network"
i deinstalled everything and installed the vers. 2.2 from thedisk - same message.
than a popup apeared - there is an updateavailable (but first the message said to check my network!!)
i installed the update - back to vers. 2.5 - same result, same message.
this software is screwed up!
Thanks god i have a lot of ebooks on my harddisk so i can wait it oust for Sony to fix the program..It's not Norton imho, because the program is embedded with all right in Norton 360 and in the Router all Ports are open in both directions for this program.
Lets wait it out
harry
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