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Manual factory reset processes:
Reset #1 - For use on a device that can be powered on
1.Ensure that the device is turned on
2.Straighten a paper clip
3.Open the water proof door at the bottom of the device
4.Very quickly perform 4 basic resets by clicking the internal reset button 4 times
5.A screen will appear asking if you want to perform a factory reset
6.Tap the checkmark icon. You may have to put the device to sleep then back on in order for the screen to respond to touch
7.Complete the device setup after the reset completes
Reset #2 - For use on a device that can or cannot be powered on
1.Press and hold the power button for 5 to 6 seconds to turn it off
2.Press and hold the power button
3.With two fingers, simultaneously and repeatedly tap the bottom corners of the touch screen
4.Continue to tap the corners repeatedly until the device begins to reset
5.Complete the device setup after the reset completes
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