Quote:
Originally Posted by chaley
Have you ever installed the Android ADB debugging driver? If so, then MTP will not work.
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I have never installed the Android ADB driver myself, but the device manager showed it as the running driver. A review of the installed updates shows that it was installed by Windows Update on 08/16, although I don't know why. I was able to get Windows to locate and install a proper MTP driver and now all is well.
Many thanks for your help.