Originally Posted by Rizla
It doesn't sound like a broken substrate. It sounds more like a defective screen controller because parts of the screen continue to work normally. Can you post images?
If it is a defective screen controller, Sony has a record of honoring warranty.
i have already shipped it to Sony & I don't own a camera. but yes the bottom portion of the screen continued to work normally.
so broken substrate implies the entire screen stops working ?