t3 - dead need help with warranty claim
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02-18-2014, 02:17 PM
Join Date: Nov 2010
Device: Nook STR (rooted) / Kobo Aura HD (hacked lots)
It doesn't sound like a broken substrate. It sounds more like a defective screen controller because parts of the screen continue to work normally. Can you post images?
If it is a defective screen controller, Sony has a record of honoring warranty.
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