Originally Posted by cybmole
Surely the basic sale of goods act etc law is on my side. if a retailer sells a new item it should work for a year, and they should take responsibility if it does not.
I accept that IF I'd dropped it, than I should accept some liabiity but I DID NOT DROP IT
As I said above: It doesn't always have to have been dropped or heavily impacted; a twisting or bending force can do it, and it may not show up till the next time you turn it on/wake it up.