Originally Posted by snoeki
broken screen = no warrenty
Amazon would give you a discount on a new ereader, Sony won't.
well we ill see - I find old threads on here saying that Sony have replaced a broken screen - no quibble.
IF not then I shall ask mastercard for a faulty goods refund
Surely the basic sale of goods act etc law is on my side. if a retailer sells a new item it should work for a year, and they should take responsibility if it does not.
I accept that IF I'd dropped it, than I should accept some liabiity but I DID NOT DROP IT