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Old 02-15-2014, 03:17 PM   #5
cybmole
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Join Date: Sep 2010
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Quote:
Originally Posted by robko View Post
That definitely sounds like a broken substrate (throw up a picture if you want confirmation). Not sure how lenient Sony is, but that won't technically be covered by warranty so if you can get them to do anything be happy.
I shall be v annoyed it its not covered, because I have not dropped or mistreated the reader in any way. it never actually leaves this one room!

the guarantee T&C does say that you are not covered for dropping the device, but I've not dropped it. I laid it down last night before going to sleep & it was faulty this morning

I don't actually see how they can detect whether a screen failure is caused by abuse or simple component failure ?
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