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Old 10-17-2013, 06:33 PM   #31
coaver
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Join Date: Jul 2010
Device: Kindle 3 & Kindle for Android
Kindle Pin Hole of Light

I have the same problem.

It is a tiny pin size hole in the screen that lets bright light escape. It is more obvious with the light turned all the way up. This is most certainly a defect in the screen.

The Good: Amazon will allow you to return the defective Kindle.
The Bad: This is my 2nd Kindle with this problem. Both of the new Paperwhite Kindles I have ordered have had this problem. I am returning both of them.

I am a little annoyed that the Amazon rep I spoke to asked me 4 times in different ways if I had dropped the Kindle. I kept telling him that it came out of the box like this and it is NOT a crack but a hole. I am sure this is not the first time they have received calls about this so by now it is a known problem. I take issue with him returning to the same question that suggested I damaged the Kindle.
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