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Old 07-09-2013, 08:53 AM   #16
John F
Wizard
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Posts: 2,368
Karma: 8581888
Join Date: Feb 2009
Device: Kobo Glo
Quote:
Originally Posted by PeterT View Post
My issue is people asking for a resolution to an issue when they have no interest in taking at least the first step by using current vendor released code.

...
I would think the first step would be to see if there is a solution with the current firmware they are using? Why upgrade to a different firmware, which may introduce different problems.

And this is especially lazy if it is a requirement of the manufacturer. There is nothing more frustrating (hyperbole) then being told "you need to upgrade to the latest firmware", and then being told "this is a known issue" or "sorry, that is the way it is supposed to work".
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