Originally Posted by DaleDe
I suspect the government part, not the dedicated eBook reader part. Most people in the US use these checkouts on their PDA or laptop computer. It is only a very recent thing to even be able to use them on a dedicated reader.
True, and you have to look at the main customer base for library's in the uk.
From my empirical survey, most of the people there tend to be older people, people on lower or fixed incomes, children, etc. For them pbook's have probably served them the best, especially when supplemented by Audio books, VHS tapes / DVD's, Graphic novels, etc..
The stuff they do well online is easy access to the library's online databases, and searching the book catalogue (at least here in Nottingham)