Originally Posted by Br*ste1
Fantastic - reader came back after 2 weeks from the repair service, and all they did was a factory reset, even though I told them I already did that.
Needless to say that the problem is still unfixed.
That sounds great, but how can I do that from a windows machine?
You could try booting a Linux live CD (Knoppix, etc) and doing it from there.