Originally Posted by SouLThinking
I am trying not to panic. After waiting 20 days I finally received my Aura yesterday. I set it up and read a while last night before bed. I went to put it to sleep but I noticed I powered it off instead. I was like that's ok. Well this morning I just tried to turn it on and it got stuck at the screen where the little boxes go across the screen. I waited for minutes nothing. So I tried to turn it on again ..it kept doing this. Then I popped out my sd card and I thought I would try to reset it. When I used a paper clip to reset it it came on but didn't reset. It froze at the home screen..I hooked it up to my laptop and it connected to pc. I am about to eject it but I can already tell something is wrong. I can only imagine if I call Kobo that I'd wait probably 3 months sending it back for a replacement. This is so frustrating.
This is a duplicate of a post you wrote in its own thread
. You are new here, so probably no one told you that it is not something we do here ( or in most places like this). It quickly gets confusing if a conversation is taking place in more than one place.