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Old 05-03-2013, 08:42 PM   #10
davidfor
Wizard
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Posts: 4,787
Karma: 4749482
Join Date: Jul 2011
Location: Australia
Device: Kobo Touch, Kobo Glo
What model number is on the end near the USB port? The N905B and N905C seem to be the ones with the internal SD card. The N905 doesn't.

As KevinShort asked, have you done a factory reset? To do this:

- Turn it off by holding the power switch in the off position for at least 10 seconds.
- Hold the Home button down and turn it on. Keep holding the home button until the lights start to flash.

An alternate way of doing this is:

- Turn it off by holding the power switch in the off position for at least 10 seconds.
- Hold the Home button down and push something into the reset button at the back. Again, hold the home button until the light starts to flash.

In both cases, ensuring the device is off is important. The factory reset with these methods will not happen if the device is not off.
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