Originally Posted by Freeshadow
Exactly that's what I tought too.
Regardless which branch - customers think they KNOW better and judge you by half-facts prejudices and assumptions
Yes. That's very true. Not all of them, of course; but quite a few.
I know that this is also true for clients of the scanning companies. I have lost track of the number of clients I have tried to send to a competent, top-flight scanner. Instead, they use $1 Scanning or BlueLeaf, etc. And then I get a phone call, complaining about how much work it is to 'fix' the scan! I've tried repeatedly to explain that not all scanning is the same (just like, not all ebook-makers are the same), but...deaf ears. I know that competent scanning is expensive, compared to the very-cheap alternatives, certainly; but how much is one's time worth?
Some of these clients get back all their text in frames, for hundreds of pages, and think I can magically remove them. They're incensed when I cannot, even though I warn them about this very thing when using the cheaper scan companies (I mean, yes, there's a way to program something to remove text from frames, but, c'mon! And I think Toxaris' macro will ignore them, perchance, but I've never tried it).
And thanks, guys. You helped me clarify in my own mind the why
. I mean, why my gut just couldn't go with it and ignore it.