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Old 04-16-2013, 05:01 PM   #15
david_e
Seriously?
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Posts: 529
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Join Date: Nov 2010
Device: Kobo Aura HD, Kobo Mini, iWhatever
Quote:
Originally Posted by woe View Post
... My most recent contact with customer care was to report that a particular (major publisher) title that I wanted to buy was missing from Kobo's store, but available from every other major ebook retailer...
This is where I stopped reading.

What expectations should one have in alerting a customer service rep that their web store doesn't have something you're seeking?
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