Originally Posted by library addict
I placed an order which included pre-orders for Hitched and Fugituve Heart. The coupon code said it applied and showed the correct (discounted) total on screen,. Yet I was charged the full amount according to my receipt/bank. I emailed them so hopefully will get this straightened out. I have never had issues using coupon codes at Samhain before and I've shopped there since back in the days they were My Bookstore and More.
Same thing happen to me but I caught it because I was using PayPal. It took 3 tries but I finally got it to work.