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His website is not exactly 'user-friendly.'
Whoever is involved in the functioning of his website needs to take a vacation trip to Disney World to learn something new and then, with a renewed sense of impassioned creativity and in an effort to find the 'web site [child] in all of us,' needs to dismantle that horrible mess over there and create a new FRINEDLY AND FUN website that speaks to the marvelous creativity of Vance's work.
Don
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