Thread: Touch stuck on working screen
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Old 03-24-2013, 03:52 PM   #4
PeterT
Taking a break; Fed up
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Posts: 6,925
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Join Date: Nov 2007
Location: Toronto
Device: Wife: Touch, Arc, Vox Me: Nexus 7, Glo
My wife experienced issues when she went to update her Touch to the 2.4 series of firmware; it hung on the same smiley screen. I tried a few things, and finally just left it plugged in for some time to ensure the battery was fully charged.

I then did the reset reboot (with the unit powered off, hold down the home button and power on) which initiated a factory reset and all was fine (apart from having to reload all content etc).
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