Originally Posted by Iefmathias
But anyway. Kobo never did respond to my email and I could not be a**ed to call - send it back etc... (thank god, since they send refurbished ones with the same problem back so it seems) so I went to the dark side and bought a paperwhite, which is, bar the Typegenius thing (which really is super awesome and THE one feature I miss) in every other way pretty much superior, imho. But that's just personal preference, I guess.
So yeah, bummer, Kobo.
real pity they did not deal with your query - this is how you lose actual and potential customers...