View Single Post
Old 03-12-2013, 02:42 PM   #11
tubemonkey
monkey on the fringe
tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.tubemonkey ought to be getting tired of karma fortunes by now.
 
tubemonkey's Avatar
 
Posts: 45,484
Karma: 158151390
Join Date: May 2010
Location: Seattle Metro
Device: Moto E6, Echo Show
Quote:
Originally Posted by HarryT View Post
It's entirely normal for call centres. The company I work for, among other things operates IT helpdesks for other companies, and the desk agents are monitored to the second, with every break timed, average time taken to deal with each customer - everything. If they sign off 1 minute early one day, they have to make it up the next day. Real "Big Brother" stuff.
That's really pathetic.
tubemonkey is offline   Reply With Quote