Originally Posted by jack5959
Thank you for your help. I use google translator to read / write. Also, I'm not sure to understand everything. You say restart the kindle: I did multiple times, by menu, and button down too.
So: for the crash log, I do not understand where they are written.
when you connect your kindle to the pc, then you are on "USB-ROOT"
there you find a folder called "developer", go in, then go to folder "Collections Manager", then folder "work", there you should find the crash.log
maybe i dont understand right, but what do you mean with "button down", on the K5 you have no down button, only on a K4