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Old 02-28-2013, 03:41 AM   #22204
cromag
Surfing the alpha waves ~
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Posts: 5,206
Karma: 16283086
Join Date: Dec 2010
Location: New Jersey
Device: Jetbook Lite, Jetbook Mini, Netbook, and two Androids
Quote:
Originally Posted by WT Sharpe View Post
Something to consider when choosing which computer to purchase. I wonder if your experience was a fluke, or is Dell's customer support always this shoddy? And are their customers' personal information being stolen by employees? I assume you still have never reached their security department.
I tried calling again this afternoon. They only have two courses of action:

1) Customer Support can refer me to Technical Support,

2) Technical Support can refer me to Customer Support.


I'll send a nasty letter to their corporate address.
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