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Old 02-27-2013, 02:08 PM   #7
malte
Junior Member
malte began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Feb 2013
Device: pocketbook 912
Quote:
Originally Posted by mimble View Post
If that is the case, it is a good sign. It hints that it can be fixed in firmware.

[... stuff deleted ...]

Can one do anything except mail their support address ( help@pocketbook-int.com) ?
Mailing the support address gets a stock reply. It starts by asking you "First of all, check, what firmware version is currently installed". This is reasonable. It then tells you to try different USB ports and blames your cable and computer.

Nevertheless, I would mail them, to impress the severity of the problem upon them.
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