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Old 02-27-2013, 10:32 AM   #96
euro traveler
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Posts: 53
Karma: 513314
Join Date: Jan 2013
Location: mostly USA, sometimes Denmark
Device: Sony PRS-350, Nook STR, Kobo Mini, TrekStor Pyrus Mini, Nook HD & HD+
TrekStor Customer Support

I contacted TrekStor via their website on 22 Feb. and got their email response today, 27 Feb.

I had sent them this: "After the TrekStor eReader Suite failed to install, my Pyrus Mini no longer shows up under My Computer. It now simply shows as Removable Disk (J: ) and Removable Disk (K: ).

I can no longer access my Mini with my pc. Clicking on Removable Disk (J: ) now only brings up the error message "Please enter a disk into drive (J: )"

I could still read the epub books on my Mini, until after I tried both Format Device and Factory Reset."

Their response was, "this problem could be caused by a defective cable. If you have a replacment cable, please try to with the pyrus mini on another usb-port or another computer." Uh, right.


Luckily I was able to use the reader's built-in explorer to delete a new file (something like machineinfo.ini in the Digital Editions folder) that had appeared after the failed suite installation and that fixed everything.
Even the cable magically fixed itself, hehe
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