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Old 02-23-2013, 03:57 PM   #483
sparklemotion
dangerous when cornered
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Join Date: Dec 2011
Location: USA
Device: Kobo H20, PW2, iPad Air, Nexus 7.2, iPhone 5s
Quote:
Originally Posted by heatherlynn View Post
thank you very much yolina and sparklemotion, i need all the luck i can get maybe third time is the charm?

but i do have a question for anyone who has replaced multiple pw's and decided to keep an earlier replacement. say that i get this replacement and i absolutely hate it and would rather keep the one i have now. is amazon going to be okay with me returning the replacement that they just sent me instead of getting back the one that i just told them had color blobs all over it? are the return labels specifically meant for the device that i inquired about and not the replacement that i will actually receive?

i hope that makes sense.....
Yes, you can keep whichever one you want. Just be sure to tell them which one you're returning and they will either tell you it's ok to use the same label they sent previously, or they will send you a new mailing label via email. The last time I sent mine back, I kept an earlier one, and the rep who handled it did, in fact, want to use another label so it would match.
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