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Old 02-23-2013, 07:47 AM   #1
Witty Username
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Posts: 144
Karma: 995307
Join Date: Jun 2011
Location: Somerset, England
Device: Sony PRS-650, Kobo Touch
2.4 update and ADE epubs not authorised

I haven't seen this problem mentioned by anyone else (but I may have missed it) so I started a new thread.

My Kobo updated the other day to 2.4.0 and now all my ADE DRM protected epubs will not open. I get a message that says

"This document is not currently authorized for use with your Adobe ID. Please sign in and try again"

The settings info on the Kobo says that I am signed in with the correct Adobe ID and the Kobo is recognised when I open up ADE on the desktop. I can read the ebooks on the ADE desktop and on my Sony PRS-650, it's just the Kobo that refuses access.

Any ideas please? Also, I'm just a reader, I get sort of lost when I see answers to others that involve things like rewriting code and changing files or whatever


ETA: this is only happening with epubs that were not bought from Kobo - the ebooks from the Kobo shop are ok but none of the others.

Last edited by Witty Username; 02-23-2013 at 07:56 AM. Reason: More information
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